Booking & Cancellation Rules
Last updated: April 2026
How to BookMaking a Reservation
Bookings can be made directly through this website or by contacting us via phone or WhatsApp. A booking is only confirmed once you receive a written confirmation from Cozy Cove. We reserve the right to decline a booking at our discretion.
- Full guest name and valid government-issued ID are required at check-in
- Maximum occupancy is 2 guests per room
- Minimum stay may apply during peak seasons or holidays
- Booking confirmation will be sent to the email provided
PaymentPayment Terms
Full or partial payment may be required to confirm a booking, depending on the booking type and season. All amounts are in Indian Rupees (₹) unless stated otherwise. Accepted payment methods will be communicated at time of booking.
CancellationCancellation Policy
- Free cancellation up to 24 hours before check-in — full refund issued
- Cancellations within 24 hours of check-in — one night's charge applies
- No-shows without prior notice — full booking amount will be charged
- Refunds (where applicable) will be processed within 5–7 working days
ModificationsChanging Your Booking
Requests to modify booking dates or room type are subject to availability and must be made at least 24 hours before the original check-in date. We will do our best to accommodate changes but cannot guarantee availability.
Special CircumstancesForce Majeure & Exceptional Situations
In the event of natural disasters, government-imposed restrictions, or other force majeure situations, Cozy Cove will work with guests on a case-by-case basis to provide suitable alternatives, rescheduling, or refunds at our discretion.